The fine print.

Effective October 29, 2026. Last updated October 29, 2026.

Who this covers

Czar Press LLC is responsible for the personal information described here. This policy covers information we collect online and offline: on czarpress.com and the client portal, through our forms, by email, phone and mail, and in person. It explains what we collect, where it comes from, why we use it, who receives it, how long we keep it and the choices you have.

Notice at collection

When you use a form on this website, we collect what the form asks for, as listed under Information we collect below. We use it to answer you, to quote, print, ship and invoice your work, to run your account, to protect the website and to keep the records the law requires. The categories we collect, including the one kind of sensitive personal information we hold, are under Categories of personal information, and how long we keep each is under Retention. We do not sell or share any of it, and we do not use it for advertising.

Information we collect

• Quote and order forms. Your name, company, email address, phone number and billing address; your project title and details, such as pieces, quantities, sizes, printing methods, colors, papers, finishing and the date you need it; the files and file links you send and how the files were made; any promo code; how you heard about us and who referred you; and your agreement to our terms.
• Wholesale application. Your name, job title, phone number and email address (which becomes your client portal sign-in); your company name, website, business type and billing and shipping addresses; your business tax ID (EIN, or a tax or VAT number outside the United States); your resale certificate number, state and expiration date and the resale certificate form you upload; what you make and how you would work with us; and links to your business and social media profiles.
• Client portal. Your account details (name, email address, company and a password stored only in scrambled form), your projects and their status, proofs, files, invoices and shipping and tracking details.
• Files and mailing lists. The artwork, photos, text and mailing or guest lists you send us to print. These can include other people's names and addresses and photos of people. We use them only for your job.
• Payments. When you pay an invoice online, you pay through Intuit QuickBooks, which handles your card or bank details. We receive a record of the payment. The website itself takes no payments.
• Shipping. Names, addresses and phone numbers for delivery, and tracking details from carriers.
• Email, calls, mail and in person. What you send or tell us, and ordinary records of our calls and emails.
• Privacy requests and opt-outs. What you enter on the request form, the time we receive it and whether your browser sent a Global Privacy Control signal. To limit abuse, we keep a coded form of your network address for up to one hour and a coded form of the email address you give for one day; neither is part of your request record. If the form needs a correction, what you typed is held for 15 minutes so the page can show it back to you. When you use the Do Not Sell or Share button, or your browser sends a Global Privacy Control signal, we log the time, how the opt-out was made, the page address and a coded form of a random value stored in your browser, with no name, network address or browser details.
• Cookie choices. An anonymous record of each choice you save in Cookies and Preferences, described under Cookies and Preferences.
• Your visit. Our host, its network and our security tools receive ordinary request and security information needed to deliver and protect the website: the time, the page requested, your network (IP) address, your browser type and the response. Sign-in attempts are logged with the account name used and the network address. When a form runs its spam check, Google receives information about your device and browser. When your browser loads our typefaces, Adobe receives your network address and the address of the page.

Categories of personal information

In the past 12 months we collected the categories below, from the sources and for the purposes shown. We disclosed each category only to the service providers listed under Who receives it, for those purposes, and when the law required it. We did not sell or share any of them.

• Identifiers: name, postal address, email address, phone number, client portal sign-in, network (IP) address and the request ID we give a privacy request. Sources: you, your browser or device, and customers who send us mailing lists. Purposes: answer you, quote, print, ship and invoice your work, run your account, protect the website and keep our records.
• Personal information described in California Civil Code section 1798.80(e): name, address and phone number, and for wholesale accounts, business tax ID and resale certificate details. Sources: you. Purposes: the same as identifiers, and keeping the tax records for wholesale sales.
• Commercial information: quotes, orders, proofs, invoices, payments, shipping and tracking records, and wholesale account status. Sources: you, our work for you, Intuit and carriers. Purposes: do and bill the work and keep tax and accounting records.
• Professional information: your company, job title, business type, website and profile links. Source: you. Purposes: run wholesale and portal accounts and answer you.
• Internet or other electronic network activity: request and security logs, sign-in records, spam checks, Global Privacy Control signals and our anonymous record of cookie choices. Source: your browser or device. Purposes: deliver and protect the website, stop spam and abuse, keep accounts secure and honor your privacy choices. Disclosed to: WP Engine, Cloudflare, Google and Wordfence.
• Visual information: photos and images in the files you send us. Source: you. Purpose: print your job.
• Sensitive personal information: your client portal sign-in with its password. Purpose: let you sign in and keep your account secure. We do not ask for Social Security numbers, driver's license numbers or other government ID, health information or precise location. The wholesale application asks for your business's tax ID; if you enter a Social Security number instead, we use it only for your wholesale account's tax records.

We do not collect biometric, health or precise location information, and we do not draw inferences about you or build a profile of you.

How we use it

We use personal information to answer you, to quote, proof, print, finish, ship and invoice your work, to run client portal and wholesale accounts, to send you email about your quotes, proofs, orders, invoices, shipping and account, to protect the website and our accounts, to stop spam and abuse, to fix problems, to handle privacy requests and to keep the records the law requires. We do not send marketing email or marketing texts, we do not use personal information for advertising, and no automated system makes decisions about you.

Who receives it

We give personal information to these service providers only so they can provide their services to us:

• WP Engine, which hosts the website and client portal, and Cloudflare, which runs WP Engine's network that delivers and protects them;
• Google, for our email, for storing project files in Google Drive and showing them in the client portal, for the reCAPTCHA spam check on our quote and order form and wholesale application, and for staff sign-in;
• HighLevel (LeadConnector), for customer records and the email we send about quotes, projects and accounts, and for text messages if you agree to them;
• Intuit QuickBooks Online, for customer records, estimates, invoices and payments;
• ClickUp, for tracking projects;
• ShipStation and the carriers that deliver orders, such as UPS and USPS;
• n8n, which runs the automation that moves information between these systems;
• Adobe Fonts, which serves the typefaces on this website;
• Wordfence, which helps protect the website;
• the email service that sends our website's messages, such as privacy request receipts, and the hosting and backup services that keep backup copies of the website; and
• EverIntent, which builds and maintains the website, the client portal and our automation.

Some of these providers, such as n8n, process information outside the United States, including in the European Union. We may also disclose information when the law requires it, to protect rights, property and safety, as part of a sale or reorganization of our business, or when you ask us to.

We do not sell, rent or share mobile numbers or text opt-in data and consent with any third party or affiliate for marketing or promotional purposes. None of the recipients above receives text opt-in data and consent except the messaging provider that delivers our texts, which uses it only for that.

Selling, sharing and sensitive personal information

Czar Press LLC does not sell or share personal information and has not done so in the past 12 months. We do not use it for cross-context behavioral advertising, targeted advertising or profiling. Because we sell or share none, we have no actual knowledge of selling or sharing the personal information of anyone under 16. We use sensitive personal information only to provide the services you ask for, to keep accounts secure and for the other limited purposes California law allows.

Shine the Light

California residents may ask whether we have disclosed their personal information to third parties for those third parties' direct marketing. We do not disclose personal information for that purpose. To ask, email info@czarpress.com with "Shine the Light" in the subject, or write to us at the address above.

Do Not Track and Global Privacy Control

We do not track visitors over time or across other websites, and we do not let other companies do so through this website for advertising. So the website works the same way whether or not your browser sends a Do Not Track signal. Google, for the spam check on our forms, and Adobe, for our typefaces, receive technical information from your browser when it loads their services, as described above, and use it to provide those services.

We treat a Global Privacy Control signal as a valid request not to sell or share your personal information from that browser, and we honor it on every page as it loads. Cookies and Preferences shows "Opt-Out Request Honored" when your browser sends one. See Do Not Sell or Share.

Retention

We keep each kind of information only as long as we need it for the purposes above, then delete it or remove what identifies you:

• Customer, order, invoice, payment and shipping records (identifiers, commercial and professional information): while you are a customer, and afterward for as long as we need them for tax, accounting and legal purposes and for reorders.
• Wholesale application details, tax ID and resale certificates: while your wholesale account is open, and afterward for as long as tax law requires us to keep them.
• Files, photos and mailing lists: while we need them for your job and for reorders, unless you ask us to delete them sooner.
• Client portal accounts and sign-in details: until the account is closed.
• Emails and messages: while they relate to an open job or account, and afterward as part of our customer records.
• Privacy request records: 24 months after we close the request. A record of a deletion request, or of a request not to sell or share or to stop calls or texts, is kept as long as needed to keep it in effect.
• Opt-out log and the anonymous record of cookie choices: 24 months, and an opt-out as long as needed to keep it in effect.
• Do-not-contact list: if you ask us to stop calls, texts or email, we keep your number or address and the date on that list for as long as needed to honor it, even after a deletion request.
• Website request and security logs: only for our host's and security tools' standard logging periods. The coded network and email addresses used to limit abuse: one hour and one day.
• Backups: kept for a limited time and then replaced.

Your choices

You can review and change your account details on the Account page of the client portal. To see, correct or delete other information we hold, see Your data rights.

Security

No service on the internet can guarantee perfect security. We use safeguards suited to the website, the client portal and our records, limit access to the people who handle your work or request, and look into problems we find.

Children

This website is for businesses and adults ordering print work. It is not directed to children, and we do not knowingly collect personal information from children under 16. If you believe a child has given us personal information, contact us and we will delete it.

Changes to this policy

We review this policy at least once every 12 months and update it when our website, providers, practices or the law change. We post the new version on this page with its date. If we make a material change, we also tell client portal account holders by email or in the portal before it applies, and we do not use information already collected in a materially different way without your consent.

Contact

Questions about this policy: email info@czarpress.com, call (949) 439-1131 or write to Czar Press LLC, 17891 Sky Park Circle, Suite A, Irvine, CA 92614.